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Within 30 days from the date of purchase, Ahsiasoft will accept
the return of any product, if sold to you directly by Ahsiasoft
, for media defects only and is subject to the terms and
conditions below. If you purchased the product from an
Ahsiasoft distributor or reseller, you must return the product
to the source from which they were originally purchased and you
will be subject to any terms and conditions they enforce. In no
case will refunds be given for software delivered online
("Electronic Software Delivery" or "ESD"). All software sold by
Ahsiasoft is delivered AS IS and Ahsiasoft makes no warranty
as to its use or performance. Chargebacks to credit cards or
stop payments on checks as a means to "return" software will be
construed as fraud and prosecuted to the fullest extent of the
law. Additionally, non-payment of duly issued invoices based
upon a customer purchase order will be collected upon using all
means possible. We HIGHLY encourage you to take advantage
of the evaluation versions of our products to insure that they
meet your use and performance requirements prior to purchasing.
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Updates & Support Included With Purchase
This is a summary of the support options. Please refer
to the EULA's below for complete details.90 days, same day free
email based support.
Escalated telephone support if support technician determines
email is insufficient. Telephone support is free.
Critical bug fix updates for the same major version (3.1 -> 3.2)
for a period of six months.
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Single
Server License |
| The Licensee is hereby licensed to install and use the Software on an unlimited
number of computers within Licensee’s organization at a single physical address.
The Licensee shall not sublicense, assign, transfer use, copy or modify
the Software except as expressly provided in this Agreement and any attempt to
do so shall be null and void. |
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Site License |
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| The Licensee is hereby licensed to
install and use the Software on an unlimited number of computers within
Licensee’s organization at a single physical address. The
Licensee shall not sublicense, assign, transfer use, copy or modify the
Software except as expressly provided in this Agreement and any attempt
to do so shall be null and void. |
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Unlimited License |
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The Licensee is hereby licensed to
install and use the Software on an unlimited number of computers within
Licensee’s organization at any location. The
Licensee shall not sublicense, assign, transfer use, copy or modify the
Software except as expressly provided in this Agreement and any attempt
to do so shall be null and void. |
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customer quotes
Thank you so much for all your help. It is good to see
that you have great customer support. You have been so
prompt in returning my messages and you were able to fix the
problems I was having.
Nadine Hambley, ITI Technologies Inc.
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